Shipping Policy

Thank you for visiting Precision Steroids. We strive to process and ship orders as efficiently as possible while maintaining a high level of customer service.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing times may be extended during periods of high order volume.

Shipping Timeframes

Estimated delivery times may vary depending on the destination, carrier performance, customs procedures, weather conditions, and other external factors.

Typical delivery estimates:

  • Domestic Orders: 2–7 business days
  • International Orders: 7–21 business days

Please note that these timeframes are estimates only and are not guaranteed.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.

Tracking Orders

Tracking information may take up to 48 hours to become active after shipment has been dispatched. Customers are responsible for monitoring shipment progress using the provided tracking details.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their local authorities.

We are not responsible for delays caused by customs inspections or clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

  • We cannot guarantee successful delivery.
  • Additional shipping charges may apply for reshipment.
  • Orders returned due to incorrect addresses may be subject to handling fees.

Lost or Delayed Packages

While we work with reliable shipping providers, we are not responsible for delays caused by:

  • Carrier disruptions
  • Weather conditions
  • Customs processing
  • Natural disasters
  • Labor disputes
  • Other circumstances beyond our control

If your package appears lost, please contact our support team and we will assist in initiating an investigation with the carrier.

Damaged Shipments

If your order arrives damaged:

  1. Take clear photographs of the packaging and contents.
  2. Contact us within 48 hours of delivery.
  3. Include your order number and supporting photos.

Claims submitted after this period may not be eligible for review.

Refused Deliveries

Orders refused by the recipient may be subject to return shipping charges, customs fees, and restocking fees where applicable.

Delivery Responsibility

Once an order has been marked as delivered by the carrier, responsibility for the package transfers to the customer. Customers should ensure that the delivery location is secure and accessible.

Contact Us

For shipping-related questions, please contact our customer support team:

Email: support@precisionsteroids.com